Payment
Manage your meet registration cart, review pricing, and complete payment for gymnasts and coaches.
Your cart is where everything comes together before you pay. You add valid gymnasts and coaches to the cart, review the total, and choose how to pay.
Prerequisites
Gymnasts added to your registration with valid status
Optionally, coaches added
Adding participants to your cart
Only gymnasts and coaches with valid status (green checkmark) can go into the cart. If someone has a red icon, their data has an issue. Edit their details or use bulk edit to fix it first.
To add participants:
Click a participant's name to add them individually.
Use Select All in the table header to add every valid participant at once.
Added participants show up in the My Cart section, split into Gymnasts and Coaches tabs.
Payment options
You'll see two ways to pay in the order summary:
Stripe (credit card). Secure online payment. Supports Visa, MasterCard, Amex, and Discover. You get an automatic receipt, and the payment confirms right away.
Bank/Cash. Manual payment arranged directly with the meet organizer. This covers checks, bank transfers, cash, or whatever you and the organizer agree on. The organizer confirms payment on their end.
When you get charged
This is important: you're not always charged the moment you submit.
Standard meets charge you when the organizer accepts your participants.
Auto-accept meets charge you immediately on submission.
Waitlisted participants are not charged until the organizer moves them from the waitlist to accepted.
If a waitlisted participant never gets accepted, you're not charged for them.
Warning messages
Pay attention if you see any of these in the cart:
Late Fee Applied means you're registering after the regular deadline.
Waitlist Applied means the meet is at capacity. Your participants will go on the waitlist.
Registration Deadline Passed means the registration window has closed entirely.
After you submit
Your registration moves through these statuses:
Submitted
Sent to the organizer for review
Pending
Waiting for the organizer to accept
Accepted
Confirmed for the meet (payment processed)
Waitlisted
On the waitlist, waiting for a spot
Rejected
Declined by the organizer
The organizer reviews your submission, accepts or waitlists your participants, and payment gets processed for those who are accepted.
Fees to know about
Late registration fees apply when you register after the regular deadline but before the late deadline. The organizer sets the amount (for example, $25 per gymnast). You're charged only when the participant is accepted.
Waitlist fees are an additional charge for participants accepted from the waitlist. The organizer can waive this fee when they accept someone.
How refunds work
Once your payment is processed and a participant shows "Paid" status:
Go to the gymnasts or coaches section in your registration.
Click the participant you want a refund for.
Select Request Refund. This sends a notification to the organizer.
The organizer can accept or deny the request. If they accept, you receive the refund percentage they've configured. For example, if the refund rate is 80% on a $100 payment, you get $80 back. The remaining 20% covers administrative costs. Stripe processing fees and Gym Art platform fees (up to $3 per participant) are not refundable.
Refunds must be requested before the meet start date. Post-meet refunds are handled manually by the organizer. Card refunds take 3-5 business days to process. Cash payments need separate arrangements.
If something goes wrong
Can't add a participant to the cart? They have a validation error. Fix it in the gymnast or coach editor.
Payment failed? Check your payment method and try the other option.
Questions about the meet? Contact the organizer directly.
Technical issues? Reach out to Gym Art support at [email protected].
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