πŸ›’Payment

Manage your meet registration cart, review pricing, and complete payment for gymnasts and coaches.

Add valid gymnasts and coaches to your cart and complete payment for meet registration.

How the Cart Works

Adding Participants to Cart

Gymnasts and Coaches:

  • Only gymnasts and coaches with valid status (green checkmark βœ…) can be added to your cart

  • Valid status means their data is complete and meets meet requirements

  • Hover over the green checkmark to see "Gymnast data is valid"

  • If invalid (red icon ❌), edit individual participants or use "Edit All" to fix issues

Adding to Cart:

  • Click on a participant's name to add them to your cart

  • Use "Select All" in the table header to add all valid participants at once

  • Added participants appear in the My Cart section under Gymnasts or Coaches tabs

Order Summary

Payment Options

Stripe Checkout (Credit Card)

  • Secure online payment processing

  • Supports major credit cards (Visa, MasterCard, Amex, Discover)

  • Immediate authorization and confirmation

  • Receipts sent automatically

Transfer/Cash:

  • Manual payment to meet organizer

  • Check, bank transfer, cash, or other agreed methods

  • Requires separate payment arrangement

  • Organizer confirms payment receipt

Important Messages Section

Pay attention to warning messages that may appear:

  • Late Fee Applied - Registration is after the regular deadline

  • Waitlist Applied - Meet is at capacity, participants go to waitlist

  • Registration Deadline Passed - Registration window has closed

Payment Process

When You're Charged

Payment Timing:

  • Not charged immediately when you submit registration

  • Charged only when organizer accepts your participants

  • Auto-accept meets - Charged immediately if meet has auto-accept enabled

  • Waitlist participants - Not charged until moved from waitlist to accepted

For Waitlisted Participants:

  • Payment authorization held but not processed

  • Charged only when organizer accepts from waitlist

  • Can be declined without charge if not accepted

After Payment Submission

Registration Status

  • Submitted - Registration sent to organizer for review

  • Pending - Awaiting organizer acceptance

  • Accepted - Participant confirmed for meet (payment processed)

  • Waitlisted - On waitlist pending organizer approval

  • Rejected - Registration declined by organizer

What Happens Next

  1. Organizer Review - Meet organizer reviews your submission

  2. Acceptance/Waitlist - Participants either accepted or placed on waitlist

  3. Payment Processing - Payment processed only for accepted participants

  4. Confirmation - Receive confirmation of acceptance and payment

Understanding Fees and Charges

Late Registration Fees

  • Applied when registering after the regular deadline but before late deadline

  • Club Impact: Additional cost per participant

  • When Charged: Only when participant is accepted by organizer

  • Amount: Set by meet organizer (e.g., $25 per gymnast)

Waitlist Fees

  • Additional fee for participants accepted from waitlist

  • Club Impact: Extra cost if your participant gets accepted from waitlist

  • When Charged: Only when moved from waitlist to accepted

  • Waiver Option: Organizer can choose to waive this fee upon acceptance

How Refunds Work

Requesting a Refund:

  • Once payment has been processed and your participant status shows as "Paid"

  • Go to the gymnasts or coaches section in your registration

  • Click on the participant you want to request a refund for

  • Select "Request Refund" option

  • This sends a refund request notification to the meet organizer

Organizer Review Process:

  • The meet organizer receives your refund request

  • They can either Accept or Deny the refund request

  • You'll be notified of their decision

Refund Calculation: If the organizer accepts your refund request:

  • Refund Percentage - You receive the percentage specified by the meet organizer

  • Example: If organizer sets 80% refund rate and you paid $100, you get $80 back

  • What You Get Back:

    • 80% of original payment = $80 returned to you

    • 20% retained by organizer for processing and administrative costs

  • Non-Refundable Items:

    • Stripe processing fees (typically 2.9% + $0.30 per transaction)

    • Gym Art platform fees (up to $3 per participant)

Important Refund Notes:

  • Refunds must be requested before the meet start date

  • Post-meet refunds are handled manually by the organizer

  • Refund processing typically takes 3-5 business days for card payments

  • Cash payments require separate arrangements with the organizer

Troubleshooting

Common Cart Issues

  • Invalid participants - Fix validation errors before adding to cart

  • Missing participants - Ensure participants are imported and valid first

  • Payment failures - Check payment method and try alternative options

  • Waitlist conflicts - Understand waitlist fees and acceptance process

Getting Help

  • Meet organizer - Contact for meet-specific questions

  • Gym Art support - Email: [email protected] for technical issues

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