For the complete documentation index, see llms.txt. This page is also available as Markdown.

Submit a request

After you've registered for a meet, you may need to request a level change, withdraw a gymnast, or ask for a refund. All of these go through the request system.

Prerequisites

  • Your club is registered in the meet

  • At least one gymnast or coach has been added to the registration

How to open the request form

  1. In the registration sidebar, click Requests.

  2. Click New Request.

  3. Choose the type of request you want to submit.

Request types

Level change request

Move a gymnast from one competition level to another within the same meet.

Requirements:

  • Select a gymnast

  • Select the target level

  • Choose a payment method (the price difference is shown)

  • Provide a reason for the change

Scratch request

Withdraw a gymnast from the meet entirely. The gymnast will no longer compete.

Requirements:

  • Select a gymnast

  • Provide a reason for the withdrawal

Refund request

Request a refund for a gymnast or coach registration. You can submit a refund for either gymnasts or coaches, one at a time.

Requirements:

  • Select the gymnast or coach

  • Provide a reason for the refund

  • Optionally attach supporting documents (receipts, medical notes, etc.)

What happens after you submit

Once submitted, the meet organizer reviews your request. You'll see the status update on the Requests page:

Status
What it means

Pending

The organizer hasn't reviewed it yet

Accepted

The organizer approved the request

Rejected

The organizer declined the request

The organizer may include a message explaining their decision.

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