# Submit a request

After you've registered for a meet, you may need to request a level change, withdraw a gymnast, or ask for a refund. All of these go through the request system.

## Prerequisites

* Your club is registered in the meet
* At least one gymnast or coach has been added to the registration

## How to open the request form

1. In the registration sidebar, click **Requests**.
2. Click **New Request**.
3. Choose the type of request you want to submit.

## Request types

### Level change request

Move a gymnast from one competition level to another within the same meet.

**Requirements:**

* Select a gymnast
* Select the target level
* Choose a payment method (the price difference is shown)
* Provide a reason for the change

### Scratch request

Withdraw a gymnast from the meet entirely. The gymnast will no longer compete.

**Requirements:**

* Select a gymnast
* Provide a reason for the withdrawal

### Refund request

Request a refund for a gymnast or coach registration. You can submit a refund for either gymnasts or coaches, one at a time.

**Requirements:**

* Select the gymnast or coach
* Provide a reason for the refund
* Optionally attach supporting documents (receipts, medical notes, etc.)

## What happens after you submit

Once submitted, the meet organizer reviews your request. You'll see the status update on the Requests page:

| Status       | What it means                        |
| ------------ | ------------------------------------ |
| **Pending**  | The organizer hasn't reviewed it yet |
| **Accepted** | The organizer approved the request   |
| **Rejected** | The organizer declined the request   |

The organizer may include a message explaining their decision.

## Related

* [Add gymnasts to registration](https://docs.gymart.org/registration/add-gymnasts-to-registration)
* [View payment history](https://docs.gymart.org/registration/view-payment-history)
* [Check registration status](https://docs.gymart.org/registration/check-registration-status)