🔧Advanced import settings

Detailed guide to advanced CSV import settings including date formats, delimiters, encoding, and troubleshooting.

If you're having trouble getting your CSV data to import correctly or encountering format errors, the advanced import settings can help you configure the import process to match your specific file format.

Date Format Settings

Controls how dates in your CSV file are interpreted during import.

Available Formats

Format Code
Example
Description

MM-dd-yyyy

12-25-2023

Month-Day-Year (US format)

MM/dd/yyyy

12/25/2023

Month/Day/Year with slashes

dd-MM-yyyy

25-12-2023

Day-Month-Year (European format)

dd/MM/yyyy

25/12/2023

Day/Month/Year with slashes

yyyy-MM-dd

2023-12-25

Year-Month-Day (ISO format)

yyyy/MM/dd

2023/12/25

Year/Month/Day with slashes

dd.MM.yyyy

25.12.2023

Day.Month.Year with dots

MM.dd.yyyy

12.25.2023

Month.Day.Year with dots

yyyy.MM.dd

2023.12.25

Year.Month.Day with dots

Example Problem:

  • Your CSV has dates like "25/12/2023" (European format)

  • The default setting expects "12/25/2023" (US format)

  • Solution: Change Date Format to "dd/MM/yyyy"

Delimiter Settings

Controls how columns are separated in your CSV file.

Available Delimiters

Delimiter
Symbol
Example
Use Case

Comma

,

John,Doe,25/12/2023

Standard CSV format

Semicolon

;

John;Doe;25/12/2023

European CSV format

Tab

John⇥Doe⇥25/12/2023

Tab-separated values

Pipe

|

John|Doe|25/12/2023

Alternative separator

Example Problem:

  • Your CSV uses semicolons (;) to separate columns

  • The default expects commas (,)

  • Solution: Change Delimiter to "Semicolon"

Text Qualifier Settings

Controls how text values containing special characters are handled.

Available Qualifiers

Qualifier
Example
Description

Double Quote

"John ""The Great"" Doe"

Standard CSV text handling

Single Quote

'John 'The Great' Doe'

Alternative text delimiter

None

John Doe

No text qualification

Example Problem:

  • Your CSV has names like "O'Connor, Patrick"

  • Without proper qualification, this gets split incorrectly

  • Solution: Use "Double Quote" text qualifier

Encoding Settings

Controls the character encoding of your CSV file.

Available Encodings

Encoding
Description
Use Case

UTF-8

Unicode standard

Most modern files, supports international characters

ASCII

Basic English characters

Simple text files, no special characters

ISO-8859-1

Latin-1, Western European

Files with accented characters

WINDOWS-1252

Windows standard

Files created on Windows systems

Example Problem:

  • Your CSV has accented characters like "José" or "Müller"

  • ASCII encoding can't handle these characters

  • Solution: Change Encoding to "UTF-8" or "ISO-8859-1"

Start Row Settings

Controls which row contains your column headers.

Row Options

Start Row
Description
Use Case

1

Headers in first row

Standard CSV format

2

Headers in second row

Files with title/summary rows

3

Headers in third row

Files with multiple header rows

Example Problem:

  • Your CSV has a title row and summary row before the headers

  • Data import starts reading from row 1 instead of row 3

  • Solution: Change Start Row to "3"

End of Line Settings

Controls how line endings are handled in your file.

EOL Options

EOL Type
Symbol
Description

LF

\n

Unix/Linux line endings

CRLF

\r\n

Windows line endings

Example Problem:

  • Your CSV was created on Windows (CRLF endings)

  • The import expects Unix/Linux format (LF endings)

  • Solution: Change End of Line to "CRLF"

Common Troubleshooting Scenarios

Scenario 1: "Date Format Error"

Problem: Dates like "25/12/2023" are not being recognized Solution: Change Date Format to "dd/MM/yyyy" (European format)

Scenario 2: "Columns Split Incorrectly"

Problem: Names like "Smith, John Jr." are being split into multiple columns Solution: Change Delimiter to match your file format

Scenario 3: "Special Characters Not Displaying"

Problem: Names like "José" or "Müller" show as garbled text Solution: Change Encoding to "UTF-8"

Scenario 4: "Missing Headers"

Problem: Import is reading data rows as headers Solution: Adjust Start Row to point to the correct header row

Best Practices for CSV Formatting

  1. Use consistent formatting throughout your file

  2. Test with a small sample before importing large datasets

  3. Check your spreadsheet application settings for CSV export

  4. Avoid special characters in headers and data when possible

  5. Use UTF-8 encoding for international characters

Getting Help

If you're still having issues after adjusting these settings:

  • Check that your CSV file opens correctly in a text editor

  • Verify that all required columns are present and spelled correctly

  • Ensure no hidden characters or formatting issues in your data

  • Try exporting your data again from your source application with different settings

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